We are not lawyers. These terms are written to be readable and honest rather than to be legally airtight, and they should be read by a lawyer before launch.
Serious School is operated by Serious School Pty Ltd, 15 William Street, Melbourne VIC 3000. If anything here is unclear, email [email protected] and ask before you buy.
Your rights under Australian Consumer Law come first
Nothing in this document takes away rights you have under the Australian Consumer Law, and nothing in it can. Those rights include guarantees that services are provided with due care and skill and are fit for the purpose you were told about.
If we fail one of those guarantees, you are entitled to a remedy, and for a major failure that includes cancelling and getting a refund. If anything below appears to conflict with that, the Australian Consumer Law wins.
What you are buying
Access to courses: the lessons, the materials, and the work you produce.
Serious School is an independent provider. Our courses are unaccredited: they are not nationally recognised training, and they do not lead to an AQF qualification or to a TEQSA-accredited award. When you finish a course we issue a record of completion, confirming the course and the date. See Course information for the detail, including where to get a nationally recognised qualification if that is what you need.
Your account
Keep your password to yourself. You are responsible for what happens under your account. Tell us at [email protected] if you think someone else is in it.
One account is for one person. Do not share a login, and do not copy, record or redistribute course material.
If you are under 18 you can use Serious School, and please talk to a parent or guardian before you pay for anything. To be straightforward about it: the law in each state limits how far someone under 18 can be held to a contract, so parts of this document may not bind you in the ordinary way.
Paying
Nothing is on sale yet. No course can currently be bought, and no payment details are taken anywhere on this site. When enrolment opens, the price of each course will be shown in full on its own page before you buy, including anything recurring, and this section will state the payment terms.
We will not add fees at checkout that were not on the page.
Refunds
Because nothing is on sale yet, there is nothing to refund. The refund window will be published here, in plain words, before the first course goes on sale, and it will be on top of your Australian Consumer Law rights rather than instead of them.
Those rights apply regardless. If a course is not as described, or is not delivered with due care and skill, you have them however long ago you bought it, and no refund policy we write can reduce them.
If we change or stop a course
We may update course material. If we substantially change or withdraw a course you have paid for and you no longer want it, tell us and we will refund the unused part.
What we are responsible for
We are responsible for providing the courses with due care and skill.
We cannot promise a job, an income, or any particular outcome, and we do not claim to. What you get out of it depends on you.
To the extent the law allows, and subject always to the section at the top of this page, our liability is limited to resupplying the course or refunding what you paid for it.
Behaviour
Do not harass other students or instructors, post other people private information, or upload anything unlawful. We can suspend an account for this. If we do, we will tell you why and you can reply.
Ending it
You can close your account at any time. We may close an account that breaches these terms, and if we do we will refund any course you paid for and have not used, unless the breach was serious.
Changes
If we change these terms we will say so on this page and update the date. If a change materially affects a course you have already paid for, the terms you agreed to at the time keep applying to that course.
Which law applies
Australian law. The Australian Consumer Law applies to you wherever in Australia you live, and nothing in these terms changes that.
Complaints
Email [email protected] and we will answer. You can also contact the ACCC or your state fair trading office.
